PPG is a global manufacturer of paints, coatings, optical products, specialty materials, glass and fiber glass, and a Fortune 200 company with headquarters in Pittsburgh and operations in nearly 70 countries around the world. PPG employees over 47,000 employees worldwide.
PPG was looking for a consolidated approach to their uniforms and safety apparel. As PPG consolidated and grow through acquisition, they needed a uniform and apparel partner to help standardize and monitor the program. Arrow Uniform was also faced with a unified approach for all locations, providing a copy exact program across all coverage areas.
The challenge was to keep the program cost down through consolidation while converting the acquired company’s program to the corporate uniform standard. PPG brought another challenge to Arrow Uniform, integrating the program for both rental services and direct purchase programs with “Ariba”. As part of the standardization process, Arrow Uniform has also implemented a program to monitor all PPG logos, complying with all of their brand standards across all of our garment programs.
AArrow implemented our National Account Network, providing 100% coverage to all locations with specific product specifications and quality under our single pricing structure. We also provided a "KAM" Key Account Manager to oversee the account as a whole making sure there is a "Single Point" of contact for all locations.
We consolidated the billing through their “Ariba” system, and upload and monitor all billing. Arrow Uniform also built a custom website to insure consistency across all direct purchase platforms, and integrated the website as a punchout in the Ariba catalog. The “KAM” on PPG has over 30 years experience, and quarterbacks the account management team as well as conduction all quarterly business reviews. Arrow Uniform has been effective in driving cost down year over year working with our PPG team to help find better solutions to a current program.
Arrow Uniform is the single source provider for all rental uniform programs and safety garments. Arrow Uniform has won the “Excellence Supplier Award” many times, as recent as 2015. We’re proud of our results and are looking forward to a long lasting relationship with the worlds largest paint supplier.