About Us: Privacy Policy & Terms of Use

PRIVACY POLICY

Last updated: 01/27/2014

Commitment to Your Privacy

This site, www.arrowuniform.com, (the “Site”) is owned and operated by ARROW UNIFORM-TAYLOR LLC and its affiliates ("Arrow Uniform"). Your privacy while using this Site is of the utmost importance to us. At Arrow Uniform, we want to make your experience online as satisfying and safe as possible. This Privacy Policy discloses what information we collect and how we use and share that information.

Arrow Uniform reserves the right to change this Privacy Policy at any time. Thus, it is recommended that you check this Policy periodically to see if any such changes have been made. By visiting and using this Site, you agree to be bound by the terms and conditions of this Privacy Policy. By providing any information on this Site, you expressly consent to the collection, use, processing, disclosure, and transfer of your personal information and other information in accordance with this Privacy Policy. If you do not agree with the terms set forth herein, please do not use our Site.

If we decide to change our Privacy Policy, we will post those changes on this page at www.arrowuniform.com. Such changes will be effective upon posting.

INFORMATION ARROW UNIFORM COLLECTS

Arrow Uniform or a designated service provider collects and processes personal information you provide on the Site, such as your contact information, including your name, date of birth, gender,, company, address, phone and fax number, email address, credit card/debit card number, financial account number, driver's license number, your browser type, IP address, search requests/results, etc.

We will not collect any personal information from you unless you provide it voluntarily.

CHILDREN'S PRIVACY

The Site is a general audience site and does not seek to gather personal information from or about persons under the age of thirteen.

USE OF INFORMATION

Arrow Uniform's primary goal in collecting personal information and other information on this Site is to give you an enjoyable and customized experience while using our Site and interactive online features, and to allow us to develop new services to better meet the needs of our users and customers.

Arrow Uniform uses information related to users of this Site to provide services requested by users, to communicate with users regarding usage of our services, and to enhance the operation and experience of our Site.

We also use the personal information voluntarily provided by users to place, bill, and ship orders, to send requested electronic communications to subscribers, to send print catalogs, and to manage online accounts.

We may use the information you provide to us for our own marketing purposes, including notifying you of special promotions, offers and events via postal mail, e-mail, telephone, text message, and other means.

When you visit our Site, we may place a small text file called a "cookie" in the browser files of your computer to assist us in providing our services. The cookies themselves do not contain personal information, although they may be used to collect and process aggregate tracking information to determine which areas of our Site users like and do not like based on traffic to those areas. This helps us continue to build a better service for you and other Site users. Cookies also enable us to link your use of this Site to information that you have specifically and knowingly provided. The cookie will not be used to retrieve information from your computer that is unrelated to this Site or your interaction with it. A cookie cannot read data off your hard disk or read cookie files created by other websites. If you wish, you may instruct your internet browser to prevent cookies from being used or to notify you before a cookie is placed. You do not need to have cookies turned on to use this Site. However, if you have cookies turned on, it enables us to more accurately customize your shopping on this Site.

SHARING OF INFORMATION

Arrow Uniform does not sell our email lists or customer information to unaffiliated third parties so that they can market to you. Arrow Uniform may disclose your personal information or other information to its affiliates or subsidiaries. Arrow Uniform may also disclose your personal information or other information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with applicable law or in response to a subpoena, court order, government request, or other valid legal process and to protect and defend Arrow Uniform, its subsidiaries and affiliates, and all of their officers, directors, employees, attorneys and agents in connection with any legal action, claim or dispute; (b) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) to protect the interests, rights, safety, or property of Arrow Uniform or others; (d) to enforce the terms of any agreement with Arrow Uniform; (e) to provide you with the services or products requested by you (including allowing a purchaser of Arrow Uniform or an Arrow Uniform division to continue to serve you), and to perform other activities related to such services and products, including billing and collection; (f) to provide you with special offers or promotions for Arrow Uniform products or services that may be of interest to you; (g) to engage in debt collection, and (h) to operate Arrow Uniform's systems properly. Further use and/or disclosure of your personal information or other information by third parties is not the responsibility of Arrow Uniform. Rather, such use and/or disclosure is governed by such parties’ privacy policies.

NON-PERSONAL INFORMATION

"Non-Personal Information" is information about you or your activities through which you cannot be personally identified. When you use the Internet, your web browser or software may transmit certain information to the servers that host the web sites you visit. Such information may include, for example, the unique number assigned to your server or Internet connection, your geographic location, and your interactions with Arrow Uniform, including what pages you look at and what information you download. When you visit www.arrowuniform.com, our servers may collect Non-Personal Information.

ACCURACY AND SECURITY OF PERSONAL INFORMATION

To protect your personal information from unauthorized access and use and to maintain its accuracy and integrity, we use security measures that comply with applicable law. These measures include firewalls, other industry standard security measures, computer safeguards and secured files and buildings which our technical providers deem appropriate. These security measures are instituted to ensure the protection of these secure servers from unauthorized access. However, no security system is impenetrable, and these systems could become accessible in the event of a security breach.

ACCESSING YOUR PERSONAL INFORMATION

You may ask for a copy of your personal information, ask for your personal information to be updated or corrected, or ask us to remove your personal information from our records by contacting us via our contact us link. All requests must include the following information: first name, last name, and email address. Arrow Uniform will make reasonable efforts to accommodate your request, but reserves the right to impose restrictions and requirements on such access requests, if allowed or required by applicable law.

EMAIL PRIVACY

We ask for your email address for online purchases in order to communicate with you about your orders. We also may notify you via email of any specials, promotions, or discounts at Arrow Uniform, as well as information on the latest trends in uniforms. If you do not want to receive any promotional emails, please contact us via our contact us link. You can also always remove yourself from any Arrow Uniform email list by clicking the unsubscribe link provided in each message.

SECURE SHOPPING/PURCHASING

We use Secure Sockets Layer (SSL) to encrypt your credit card number and payment information so only Arrow Uniform is able to decode your information. To check if your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is secure. However, as noted earlier, no security system is impenetrable, and these may be accessible in the event of a security breach.

EFFECTIVE DATE

The effective date of this Privacy Policy is January 27, 2014.

TRANSFER OF CUSTOMER INFORMATION

Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity, sell assets to another entity, or are a debtor in bankruptcy or other proceedings, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.

CONTACT ARROW UNIFORM

Arrow Uniform welcomes your comments regarding this Privacy Policy. If you have questions or comments regarding this Privacy Policy, please contact our Chief Privacy Officer by email or postal mail at the following address:

Ecommerce Department
Attention Chief Privacy Officer
Arrow Uniform
6400 Monroe Blvd.
Taylor, MI 48180
LegalPrivacy@arrowuniform.com

TERMS OF USE

ACCEPTANCE OF TERMS

This Site is owned and operated by Arrow Uniform. Use of this Site is subject to these terms and conditions. To use the services provided on this Site, you must agree to all of the following terms and conditions. Your use of this Site indicates your acceptance of the following terms and conditions. If you do not agree to all of these terms, do not use this Site.

SITE SECURITY AND PROHIBITED USES

You are prohibited from violating, or attempting to violate, the security of this Site. Any such violation may result in criminal and/or civil penalties.

You are entirely responsible for any information you post, transmit or otherwise communicate through this Site. In using this Site, you must not:

  • post, send or otherwise transmit to or through the Site any unlawful, harmful, infringing, harassing, defamatory, threatening, vulgar or otherwise objectionable material of any kind, any material that exploits children or that is invasive of or in breach of another person's privacy or other rights, or any material that Arrow Uniform in its sole discretion does not want posted or transmitted on the Site;
  • upload, or otherwise make available, files that contain images, software or other material protected by intellectual property laws, including without limitation copyright or trademark law or rights of publicity and privacy, unless you own or control the rights thereto or have received all necessary authorizations;
  • misrepresent your identity or affiliation in any way;
  • violate any applicable laws or regulations; or
  • assist, aid, or permit any persons in engaging in any of the activities described above.

COPYRIGHTS

All content of this Site is copyrighted material of Arrow Uniform and may not be used in any manner without the express written consent of Arrow Uniform, except to display, electronically copy, download or print hard copy portions of the material on the Site for your records or to place an order for Arrow Uniform products.

TRADEMARKS

All names, logos, and marks appearing in this Site, except as otherwise noted, are trademarks owned by Arrow Uniform or its affiliates. The use or misuse of these trademarks or any other content on this Site, except with the written consent of Arrow Uniform, is strictly prohibited.

THIRD PARTY COPYRIGHTS AND TRADEMARKS

Submission of copyright or trademark protected logos, slogans, or other information for use in design, configuration, or ordering indicates your permission for Arrow Uniform to use such information in providing the requested products or services. Such use by Arrow Uniform shall not be held to infringe any rights you may possess in these trademarks or copyrights. By making a submission, you warrant and represent that you own or otherwise control the rights to your submission or have received the necessary authorizations to make such a submission.

LINKS TO OTHER WEB SITES

In an attempt to provide increased enjoyment and convenience to our customers, this Site may contain links to other sites on the Internet that are owned and operated by unaffiliated third parties ("External Sites"). You acknowledge and agree that Arrow Uniform is not responsible for the availability or content of these External Sites or for any viruses or other damaging elements encountered in linking to an External Site. These External Sites are only for your convenience and therefore you access them at your own risk. In addition, providing links to External Sites should not be interpreted as endorsement, affiliation, or approval by Arrow Uniform of the organizations sponsoring the sites or their products or services.

DISCLAIMER

THIS WEBSITE IS PROVIDED ON AN "AS IS" BASIS. ARROW UNIFORM HEREBY EXPRESSLY DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THIS WEB SITE. ARROW UNIFORM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE AVAILABILITY, USEFULNESS, QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEB SITE OR THE CONTENT OF ANY EXTERNAL SITE. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE WEB SITE, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ARROW UNIFORM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEB SITE, EVEN IF ARROW UNIFORM HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

INDEMNIFICATION

You shall be responsible in all respects for your use of this Site and you agree to indemnify, defend and hold harmless Arrow Uniform, its officers, directors, employees, agents, licensors and suppliers from and against any claims or suits and shall pay all damages or any settlements sustained and all related costs (including reasonable attorney's fees) resulting from your misuse or inability to use the Site and all transactions, products or services in connection with such use or misuse.

PRIVACY POLICY

You consent to the collection, processing, and storage by Arrow Uniform of your personal information in accordance with the terms of Arrow Uniform' Privacy Policy. Arrow Uniform does not sell or otherwise provide your personal information to anyone.

APPLICABLE LAWS

These Terms of Use and your use of this web Site shall be governed by and construed in accordance with the laws of the State of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. In the event of any conflict between foreign laws, rules, and regulation and those of the United States, the laws, rules, and regulations of the United States shall govern.

Arrow Uniform makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from locations outside Michigan are responsible for compliance with applicable local laws.

LIMITATION ON CLAIM

Any cause of action you may have with respect to your use of this Site must be commenced within one (1) year after the claim or cause of action arises or is forever barred.

TERMINATION OF USE

Without limiting its other remedies, Arrow Uniform may immediately discontinue, suspend, terminate, or block your and any user's access to this Site at any time in our sole discretion.

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

You agree to be bound by any affirmation, assent, or agreement you transmit through this Site, including but not limited to any consent you give to receive communications from Arrow Uniform solely through electronic transmission. You agree that when in the future you click on an "I agree," "I consent," or other similarly worded "button" or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.

TERMINATION AND MODIFICATION OF TERMS OF USE

These Terms of Use may be modified or terminated by Arrow Uniform at any time for any reason. The provisions relating to Copyright, Trademark, Disclaimer, Limitation of Liability, Indemnification and Applicable Laws shall survive any termination.

Arrow Uniform reserves the right to update the Terms of Use at any time without notice to you. You should revisit this page periodically to make sure you are aware of the most recent terms, because they will be binding on you. Your continued use of the Site after any such changes constitutes your agreement to such changes.

CONTACT US

If you have questions or complaints regarding this 'Terms of Use' statement, please feel free to submit your comments with our contact us link.